At GCAI Certification, our mission is to deliver independent, credible, and globally recognized certification services that build confidence in management systems and help organizations demonstrate their commitment to quality, compliance, and continual improvement.
We are committed to upholding the highest standards of integrity, impartiality, and technical competence across all certification activities.
Our Commitments
Impartial Certification
- Certification decisions are based solely on objective evidence collected during audits.
- Risks to impartiality are identified, evaluated, and managed through a formal impartiality framework and oversight by our Impartiality Committee.
Client-Centric Approach
- We provide timely, fair, and transparent certification services.
- We support our clients’ growth and improvement without compromising independence or credibility.
Competence & Professionalism
- All auditors, reviewers, and decision-makers are qualified, trained, and regularly evaluated.
- Competence requirements are defined in line with ISO/IEC 17021-1 and ISO/IEC 27006.
- Ongoing training ensures knowledge of evolving standards and best practices.
Compliance with Standards
- GCAI operates in full alignment with:
- ISO/IEC 17021-1:2015 (requirements for certification bodies).
- ISO/IEC 27006:2024 (competence requirements for ISMS audits).
- IAF Mandatory Documents (MDs) and IAS accreditation rules.
Consistent & Reliable Processes
- All certification activities follow documented procedures that ensure:
- Transparency and fairness.
- Traceability of decisions.
- Consistency across audit programs, sectors, and schemes.
Continual Improvement
- We monitor and improve our certification system through:
- Internal audits of certification processes.
- Management reviews and risk assessments.
- Client and stakeholder feedback.
- Corrective and preventive actions to address nonconformities.
Trust Through Transparency
We believe trust is earned. We maintain open communication with clients, accreditation bodies, and stakeholders, providing clarity about our processes, impartiality, and governance.
Scope
We provide accredited certification services for management systems, including (but not limited to):
- ISO/IEC 27001 – Information Security Management Systems
Accountability & Endorsement
- All GCAI personnel are responsible for implementing this Quality Policy in their professional duties.
- Top management is accountable for:
- Upholding this policy.
- Providing adequate resources to maintain impartial, effective certification services.
- Reviewing this policy annually during Management Review to ensure it remains relevant and effective.
This Quality Policy reflects our unwavering commitment to credibility, impartiality, and continual improvement in certification.
Contact Us
For questions about our Quality Policy or certification services:
📧 operations@gcaicert.com
☎️ +91 99868 77136
📍 Bangalore, India